WorldPlus
For professional assistance call: 1-204-977-1939
1-800-304-8714
1839 1/2 Portage Ave
Winnipeg, Manitoba
R3J 0G7


Phone: 1-204-977-1939
1-800-304-8714


.:: WorldPlus Terms & Conditions

Use of this Web site is expressly conditioned on your acceptance of the following terms and conditions. If you do not agree with any part of the following terms and conditions, you must not use this site.

Airfare Reservations

Hotel Bookings

RESERVATIONS
Reservations are subject to space availability in the appropriate class, at the time of booking.

ONLINE FARE RESERVATIONS
The conditions herein apply to all bookings.
In the event that more than one set of conditions apply to the same trip then the most restrictive conditions of both sets apply to the entire journey.
While it is possible to make bookings electronically for some of the travel services, the act of reserving a product electronically does not imply a final confirmation nor commitment by WorldPlus to actually deliver the product reserved at the prices indicated.


A final confirmation is only given by WorldPlus once the company has issued the airline tickets, a final invoice and delivered travel documents for the product reserved. Terms and conditions of the confirmation and sale will vary depending on the product reserved and are generally set out in the company’s brochures, website or other notices issued from time to time.

GROUP BOOKINGS
All group reservations may be requested by phone or by sending an email. Group bookings may not be booked electronically. Definition of a group may be subject to terms and conditions determined by each individual airline.

PAYMENTS
Accepted form of payment is agency check and WRA for approved offices. Full payments are required immediately once booking is completed.

CREDIT CARD BOOKINGS
Your authorization to use your client's Credit Card number indicates your acceptance of our booking terms and conditions, whether or not your clients have actually signed the appropriate draft. The credit card used must belong to one of the passengers in the reservation.
Third party Credit Cards will absolutely not be accepted.
If the airline does not accept payment by credit card, however the client wishes to use a credit card our merchant services can be used for a fee determined at the time of booking.
By purchasing travel services electronically, the agency agrees that all payments by credit cards are the responsibility of the travel agent. All precautions including signed UCCF forms must be retained by the agency to protect them in the event of a chargeback from credit card companies. WorldPlus. will not be responsible for payment of any chargebacks.

TICKETS
Tickets will be issued in accordance with fare rules established by the airlines. Ticketing deadline will override any options offered on the booking.

IMPLEMENTATION OF SAME DAY VOID
BSP has announced that effective Monday, November 22, 2004, only same day voiding will be permitted. This means tickets that require voiding for error correction must be voided prior to the close of business on the same day the tickets were issued as per WorldPlus’s hours of operation. Once payment is applied all cancellation and change penalties as per the airline will be in effect.

CANCELLATION & REFUNDS
All requests for refunds must be made in writing to WorldPlus (See office addresses page). All cancellations are subject to an administrative charge plus any applicable airline cancellation charges. All original documents along with the refund notice and commission recall must be sent to WorldPlus. To enable refunds in a timely manner WorldPlus Accounting will send a fax notification requesting for a commission recall. Failing which no documents may be processed.

PRICES
All prices quoted are in Canadian funds, and are subject to change without notice.

FLIGHT TIMES
Schedules are subject to change without notice. It is therefore the responsibility of passengers to reconfirm flight times as instructed. The Operator assumes no responsibility to the passenger for any loss, delay, or other inconveniences incurred in connection with any flights. All passengers must reconfirm the minimum check in time at the airport with the airline prior to departure.

TAXES AND SURCHARGES
Airport and other departure taxes, as well as Canadian/US transportation taxes and surcharges are not included in the cost of all travel services and are subject to change at any time.

BOOKINGS
Bookings made under the WorldPlus system are honoured by hotels worldwide only if a client carries a fully prepaid voucher issued by WorldPlus. Under no circumstances will hotels provide accommodation for those clients not holding an official travel/hotel voucher from WorldPlus.

CANCELATIONS

All cancellations must be made online. WorldPlus must receive request(s) for cancellation of hotel bookings by 17:00 hours Central Standard Time, seventy-two (72) hours prior to check-in to qualify for a refund with the exception of Disney hotels and during special events or conventions.

WorldPlus must receive hotel bookings for Disney hotels and during special events and conventions at non-Disney hotels by 17:00 hours Central Standard Time, seven (7) business days prior to check-in to qualify for a refund.

WorldPlus shall provide a cancellation number for all approved cancellation requests.

Refund requests for check-out over 24 hours prior to end of stay must be accompanied by the hotel early check-out authorization, provided however, refund will be issued only if the hotel does not charge WorldPlus and at the sole discretion of WorldPlus.


CANCELATION PENALTY
If a confirmed booking is canceled with less than the minimum cancellation period, unless specified otherwise under each hotel product offered, 100% cancellation penalty shall be applied.

Changes
An amendment fee of CAD 25.00 per hotel is levied for any changes made to the bookings that are confirmed and/or vouchers have been issued.

REFUNDS
Fully or partly un-used hotel accommodation or meals are non-refundable.

All requests for discounts and/or deductions due to complaints or claims shall be presented in writing to WorldPlus within thirty (30) calendar days after check-out or end of service and shall have the appropriate documentation attached.

WorldPlus shall determine the validity of all requests for discounts and/or deductions.


CHANGES IN HOTEL GRADING
Hotel grading, descriptions & fact sheets provided under the WorldPlus program are developed by our supplier and are valid and accurate at the time of booking. However, WorldPlus or its supplier assume no responsibility for any changes in grading, amenities or facilities at hotels that have taken place without prior notice or knowledge.


UNFORSEEN CIRCUMSTANCES
WorldPlus reserve the right to offer the best available accommodation of same and/or higher category and/or price, should the confirmed space become unavailable due to unforeseen circumstances beyond the control of WorldPlus.


COMPLAINTS
Any complaints, claims or refunds on accommodation should be sent only in writing to WorldPlus within 21 working days of the actual date of such occurrence.


DISPATCHING CHARGES
Bank service or cheque clearance charges are included in our prices. However, any costs involved in dispatching original vouchers via courier or express mail services must be borne by the agency booking the accommodation.

RESPONSIBILITY
WorldPlus and/or its agents and suppliers, give notice that all vouchers issued for accommodation is made by them as agents for its clients, upon express condition that they assume no responsibility for any injury, damage, loss, accident, delay or irregularity, which may occur either by reason or defect or through the acts of any person, hotel proprietor or employee or company engaged in providing accommodation arrangements.

EVENTS BEYOND OUR CONTROL
WorldPlus assume no responsibility for claims, losses, damages, costs, expenses, delays or loss of enjoyment of any kind whatsoever, resulting from events beyond our supplier's control, including but not limited to acts of god, strikes, lockouts, labour disputes or disruptions, wars, blockades, insurrections, riots, earthquakes, weather conditions, floods or acts or restrains imposed by government authorities.

MEDICAL INSURANCE
All clients are recommended to take out adequate medical, cancellation and curtailment insurance against any losses.

General Terms


OWNERSHIP
This site, and each of its modules, is the property of WorldPlus Travel Ltd. Some of the content that is found on this site is owned by third party providers and other leisure travel information providers. None of the content or data that is found on this site may be reproduced, sold, transferred, or modified without the express written permission of WorldPlus. 

USE OF SITE
You may only use this site to make legitimate inquiries or registration and shall not use this site to make any speculative, false or fraudulent statement in anticipation of collection information not generally available to the travel trade. 

RESPONSIBILITY
You represent that you are a bona fide Travel Agent and are authorized to use this site and to create binding legal obligations for any liability you may incur as a result of the use of this site. You understand that you are legally responsible for all uses of this site by you and those using your login information. 

EXCLUSION OF WARRANTY
WorldPlus does not warrant the accuracy, merchantability, fitness or completeness for a particular purpose of any of the content or data found in this site.

LIMITATION OF LIABILITY
In no event shall WorldPlus or third party distributors or providers be liable for any injury, loss, claim, damage or any special, exemplary, punitive, incidental or consequential damages of any kind (including but not limited to lost profits or lost savings), whether based in contract, tort or otherwise, which (a) arises out of or is in any way connected with any use of this site or content found herein, (b) any failure or delay (including but not limited to the use of or inability to use any component of this site for reservations request, information inquiries or any other content obtained through this site), or (c) the performance or non performance of WorldPlus or third party distributors or providers, even if such party has been advised of the possibility of such damages by other party. Some provinces do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental and consequential damages so, the above exclusion may not apply to you. If, notwithstanding the foregoing, WorldPlus or any third party provider or distributor should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this site or its content, WorldPlus and third party provider and distributor's liability shall in no event exceed, in the aggregate, the subscription fee and service charge for accessing this site with respect to which liability is found. In its sole discretion, in addition to any other rights or remedies available to WorldPlus and without any liability whatsoever, WorldPlus at any time and without notice may terminate or restrict your access to any component of this site. The foregoing terms and conditions shall apply to both contract and negligence claims.

RELATIONSHIP
The relationship between WorldPlus and you will be that of independent contractors, and neither of us nor any of our respective officers, agents or employees will be held or construed to be partners, joint ventures, fiduciaries, employees or agents of the other. Further terms and conditions may apply in cases where a bilateral contract is in place between WorldPlus and the user.

GOVERNING LAW
This Agreement and its performance shall be governed by the laws of the province of Manitoba,. You consent and submit to the exclusive jurisdiction of the courts located in Manitoba, Ontario in all questions and controversies arising out of your use of the site and this Agreement.